Shipping policy

UK* Tracked 48	£4.49
UK* Tracked 24 (order before 1pm)	£5.99
UK* Tracked 24 Courier (order before 1pm Monday - Friday)	£9.99

 

UK* - Refers to UK Mainland only, excludes Northern Ireland, Guernsey, Isle of Man & Jersey.

All dispatch times quoted are approximate and are working days excluding Bank Holidays and Weekends. EXCLUDES production time of personalised items.

To use the Royal Mail 24 delivery service, please ensure that your order is placed before 1pm on the preceding day. 

Our Tracked 24 courier service is Monday to Friday. Excludes Saturday/Sunday. Any orders placed on a Saturday and Sunday will be delivered on the following Tuesday.

Dispatch times are in addition to production times and are from the point of completion.  The Lovely Gift Group will not be held responsible for parcels that are not received due to failure to receive/collect from the Post Office.

Postage to cover re dispatching will be charged to the customer.

PLEASE NOTE

Very occasionally, unavoidable factors can delay a parcel (for example, bad weather, staff shortages due to Covid or postal strikes) We can not be held responsible for late orders in these circumstance.